Contract Controller

About the role

PURPOSE To always provide excellent customer service, act as the main point of contact for Ad-hoc requests and customer service interaction / reaction. To provide high-quality customer orientated advice and information to a key Veolia customer either face to face or virtually, be it internal or external. To be sensitive to customer demands and the changing requirements of the service and assist frontline teams in reducing failure demand and waste, while also working to adapt or remove unhelpful...