Itinerary Customer Care Associate
Triptastic Adventures · Remote (United States) · Customer Service
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About the role
Role Overview
We are expanding our team and are looking for focused applicants who enjoy assisting their clients and managing multiple tasks. In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.
This role is ideal for candidates who are detail-oriented, client-centered, and are comfortable working independently in a remote environment.
Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Complete required training
What We Offer
Fully remote capability
Flexible schedule
Supportive team culture
Qualifications
Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer is also recommended)
Must be at least age 18
Originally posted on Himalayas