Apple Systems Engineer - Helpdesk

Academia Group · Remote (United Kingdom)

Remote (United Kingdom)Full-time

About the role

Academia is currently seeking to recruit a new member of staff to support the growth of the Technical Services division. As a member of the Apple Helpdesk Team, the emphasis will be on providing high quality technical services & support to our, predominantly Jamf, managed and supported client base. Amongst other tasks the Apple Systems Engineer will be responsible for; Tier 2 remote desktop support for OSX, iOS and Jamf Pro Issue resolution Maintenance and automation of software for patch manag...

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