WIM Investigator, AMSEC WIM
Amazon Support Services Pty Ltd · Melbourne, VIC, Australia · Amazon Corporate Security
Full-time
About the role
Amazon is seeking a highly motivated WIM (Workplace Incident Management) Investigator to join our world-class Amazon Security organization and manage workplace incidents involving persons exhibiting inappropriate, abusive, or threatening behavior.
As a WIM Investigator, you will partner with multi-disciplinary teams comprised of cross-functional stakeholders (e.g., Human Resources, Employee Relations, and Legal) and security partners (e.g., Site Security and Intelligence Analysts) to assess the concerning behavior, develop effective action plans, and implement the appropriate protective measures to resolve the concern while appropriately supporting persons involved. To be successful in this role, you must have experience in Behavioral Threat Assessment and Management (BTAM), Investigations, Incident Management, Security Operations, or Law Enforcement.
You must also have a passion for helping people; be a self-starter and a creative problem-solver; possess strong analytical skills; demonstrate high judgment during high stress situations; demonstrate excellent oral and written communication skills; and have a high degree of integrity.
Key job responsibilities
Key job responsibilities
• Build and maintain collaborative partnerships with cross-functional stakeholders (e.g., Human Resources, Employee Relations and Legal), and security partners (e.g., Site Security and Intelligence Analysts)
• Serve as the key liaison for global, regional and local security teams
• Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons exhibiting inappropriate, abusive, or threatening behavior
• Organize, prioritize and investigate multiple incidents concurrently, as part of a caseload, with overlapping deadlines and changing priorities
• Conduct interviews of impacted employees, witnesses and/or persons of interest utilizing interviewing techniques
• Analyze CCTV video, access control systems and other data collection capabilities, in response to incidents in order to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved
• Deliver detailed, well-organized, factual and timely investigative information, reports, assessments, and presentations for internal customers and stakeholders related to workplace incidents
• Document, report, and appropriately escalate risks, threats
About the team
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
As a WIM Investigator, you will partner with multi-disciplinary teams comprised of cross-functional stakeholders (e.g., Human Resources, Employee Relations, and Legal) and security partners (e.g., Site Security and Intelligence Analysts) to assess the concerning behavior, develop effective action plans, and implement the appropriate protective measures to resolve the concern while appropriately supporting persons involved. To be successful in this role, you must have experience in Behavioral Threat Assessment and Management (BTAM), Investigations, Incident Management, Security Operations, or Law Enforcement.
You must also have a passion for helping people; be a self-starter and a creative problem-solver; possess strong analytical skills; demonstrate high judgment during high stress situations; demonstrate excellent oral and written communication skills; and have a high degree of integrity.
Key job responsibilities
Key job responsibilities
• Build and maintain collaborative partnerships with cross-functional stakeholders (e.g., Human Resources, Employee Relations and Legal), and security partners (e.g., Site Security and Intelligence Analysts)
• Serve as the key liaison for global, regional and local security teams
• Perform comprehensive threat assessments or investigations into workplace incidents involving internal or external persons exhibiting inappropriate, abusive, or threatening behavior
• Organize, prioritize and investigate multiple incidents concurrently, as part of a caseload, with overlapping deadlines and changing priorities
• Conduct interviews of impacted employees, witnesses and/or persons of interest utilizing interviewing techniques
• Analyze CCTV video, access control systems and other data collection capabilities, in response to incidents in order to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved
• Deliver detailed, well-organized, factual and timely investigative information, reports, assessments, and presentations for internal customers and stakeholders related to workplace incidents
• Document, report, and appropriately escalate risks, threats
About the team
About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Basic qualifications
- Experience in Incident Management, Threat Management, Corporate Investigations, Law Enforcement, Security Operations, Crisis Management or a related field that involves conducting threat assessments, workplace investigations, and/or incident responsePreferred qualifications
- Bachelor's degree (or equivalent) in CriminologyAcknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.