Senior Speech Scientist / Conversational AI Analyst

About the role

Job Description We are seeking a Senior Speech Scientist / Conversational AI Analyst to support the migration, testing, evaluation, and optimization of an enterprise-scale Intelligent Virtual Assistant (IVA) built on Google Conversational AI technologies. The ideal candidate will bring expertise in speech recognition, conversational AI, analytics, and customer experience, helping transform legacy IVR journeys into modern AI-powered interactions. This role will partner with Product, Engineering,...