Supply Chain Manager, Consumables Amazon Vendor Services
Amazon.com Services LLC · Seattle, WA · Buying/planning
Full-timeLead
About the role
Are you interested in leading high impact projects and working cross-functionally to deliver top selection and delight end Customers? This is your chance to help build strategic relationships and drive business growth with some of the most influential Consumables Vendors and the AVS Customer Success Manager team. AVS Supply Chain Managers have a critical role in delivering optimal customer experience by ensuring Amazon has the right product quantities, in the right places, and at the right time. This position will work to continuously optimize operational metrics by working directly with vendors and partner teams. AVS Supply Chain Managers serve as a key point of contact between various internal teams and Vendors and contribute to operational strategy, annual negotiations, and opportunities to reduce cost and waste in the supply chain.
Key job responsibilities
• Plan and execute inventory strategies to optimize sales, in-stock rates, turns and inventory health for owned category
• Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time, fill rate, and inventory turns
• Participate in business reviews for your Vendor(s); identify operational improvement areas and support conversation with recommendations to drive improvement
• Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory
• Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements with the ability to manage multiple, competing priorities simultaneous
• Work with internal teams collaboratively, to help drive tools and process improvements that affect purchasing and procurement workflows, with emphasis on automating tasks that are currently performed manually
• Interface with Customer(s) and lead with strategic recommendations to improve and/or resolve instock issues
About the team
About the team: The Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Supply Chain Manager, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables team, and will provide Supply Chain expertise alongside a team of designated Account Managers supporting Vendor(s) within the Consumables categories. Consumables categories consist of Baby, Grocery, Health & Personal Care, Mass Beauty, Pets, and Premium Beauty. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories.
- 4+ years of supply chain, inventory management or project management experience
- 3+ years of with Excel experience
- Experience delivering large, cross-functional, customer facing products
- Experience in Retail or wholesale business
- Experience working with complex data sets
- Experience with SQL
- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience working in e-commerce
- Can show strong verbal and written communication skills
- Able to root cause issues and identify scalable solutions using analytical skills.
- Experience with partnering cross functionally to drive results including continuous improvement initiatives. (process improvement techniques such as Kaizen, Lean Manufacturing, or Six Sigma)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, NY, New York - 80,600.00 - 141,100.00 USD annually
USA, TX, Austin - 73,300.00 - 128,300.00 USD annually
USA, WA, Seattle - 82,700.00 - 128,300.00 USD annually
Key job responsibilities
• Plan and execute inventory strategies to optimize sales, in-stock rates, turns and inventory health for owned category
• Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time, fill rate, and inventory turns
• Participate in business reviews for your Vendor(s); identify operational improvement areas and support conversation with recommendations to drive improvement
• Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory
• Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements with the ability to manage multiple, competing priorities simultaneous
• Work with internal teams collaboratively, to help drive tools and process improvements that affect purchasing and procurement workflows, with emphasis on automating tasks that are currently performed manually
• Interface with Customer(s) and lead with strategic recommendations to improve and/or resolve instock issues
About the team
About the team: The Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Customer Success Manager, (2) Strategic business advice, (3) Support, (4) Supply Chain Manager, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables team, and will provide Supply Chain expertise alongside a team of designated Account Managers supporting Vendor(s) within the Consumables categories. Consumables categories consist of Baby, Grocery, Health & Personal Care, Mass Beauty, Pets, and Premium Beauty. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories.
Basic qualifications
- Bachelor's degree- 4+ years of supply chain, inventory management or project management experience
- 3+ years of with Excel experience
- Experience delivering large, cross-functional, customer facing products
- Experience in Retail or wholesale business
- Experience working with complex data sets
- Experience with SQL
Preferred qualifications
- 1+ years of using SQL to extract and manipulate data experience- Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
- Experience working in e-commerce
- Can show strong verbal and written communication skills
- Able to root cause issues and identify scalable solutions using analytical skills.
- Experience with partnering cross functionally to drive results including continuous improvement initiatives. (process improvement techniques such as Kaizen, Lean Manufacturing, or Six Sigma)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 80,600.00 - 141,100.00 USD annually
USA, TX, Austin - 73,300.00 - 128,300.00 USD annually
USA, WA, Seattle - 82,700.00 - 128,300.00 USD annually