Senior Learning Architect, Employee Skilling, Skilling & Social Impact (SSI)
Amazon Web Services, Inc. · Sunnyvale, CA · Technical Training
Full-timeSenior
About the role
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
The Employee Skilling team, within AWS Skilling and Social Impact (SSI), delivers scalable AI fluency and cloud competency pathways designed to meet every Amazonian at their current skill level. We serve ~1.5M Amazonians — regardless of technical background — by amplifying, connecting, and scaling the learning ecosystem required to meet learners where they are. We are the connective layer between Amazonian learners and the learning ecosystem, operating as the Center of Excellence (COE) for skilling at scale. The Learning Architect is the technical learning design authority for the Employee Skilling team. This role ensures that every program we operate maintains rigor, coherence, and alignment with Amazon standards, while remaining accessible to learners across the full skill spectrum, from a finance analyst exploring AI fundamentals to a solutions architect preparing for AWS Certification. SSI is seeking a Learning Architect who is passionate about making complex learning ecosystems simple and accessible for every learner. You'll partner across SSI and enablement teams to bring a fragmented learning landscape closer to ~1.5M Amazonians — connecting the dots between existing programs, content, and pathways so learners can easily find what they need, when they need it. We're looking for someone who leads through influence and partnership — someone who can work across organizational boundaries to create coherent, progressive skill journeys that serve our Amazonian audience. You know how to leverage what already exists, build bridges between teams, and translate complexity into clarity for the learner.
Key job responsibilities
Pathway Architecture & Design
-Design and maintain end-to-end learning pathways across AI fluency and foundational cloud skills
-Architect progressive skill journeys from awareness to application to validated competency, accommodating non-technical Amazonians through experienced builders pursuing AWS Certification
-Define prerequisite frameworks, entry points, and progression milestones; design blended models combining self-paced content, cohort experiences, and hands-on labs
Program Rigor & Quality Assurance
-Establish learning design standards, assessment frameworks, and competency validation criteria aligned to AWS standards
-Ensure SCORM/xAPI integrations and content distribution support seamless learner experiences
Content Curation & Development
-Curate, sequence, and adapt existing content for internal audiences; develop original materials where gaps exist
-Maintain a content map across the ecosystem, identifying gaps and evaluating external offerings for internal repositioning
Stakeholder Collaboration
-Partner with delivery, business development, and data teams to translate demand signals into learning interventions and define meaningful outcome metrics beyond completion rates
-Advise the Head of Employee Skilling on roadmap priorities based on learner data and skill gap analysis
Innovation & Continuous Improvement
-Evaluate emerging learning technologies and -assessment approaches for applicability at scale
-Iterate on pathway design based on learner feedback, outcome data, and evolving skill requirements
A day in the life
-Review learner progression data across AI fluency and cloud pathways to identify where learners stall, drop off, or need clearer sequencing
-Partner with SSI and enablement teams to align existing AWS content into coherent internal pathway sequences that meet learners where they are
-Evaluate and curate third-party and externally-focused content for internal repositioning, mapping against skill gaps surfaced by data partners
-Collaborate with delivery partners to stitch self-paced digital content, cohort-based experiences, and hands-on labs into blended learning arcs that flow for the learner
About the team
Our mission is to fuel, align, and amplify the good that AWS does in the world. Focusing on education, health, and climate resilience, with an emphasis on AI for Good, we aim to position AWS as the go-to cloud and AI provider for developers and organizations working to transform the world for the better.
ABOUT AWS:
Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 3+ years of with Learning & Development and course facilitation experience
- Bachelor's degree or equivalent in Instructional Design, Educational Technology, Technical Training, Design, or a related field
- Experience in a training role, including technical training
- Experience developing or delivering training programs across multiple sites or regions
- Project Management Professional (PMP) or equivalent certification
- Experience with graphic training systems, multimedia content creation, and Learning Management Systems (LMS) administration
- Experience leading training strategy initiatives across large-scale operations and working cross-functionally at senior levels
- Experience mentoring trainers, using data analytics for training effectiveness measurement, and leading change management initiatives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
USA, CA, Sunnyvale - 159,000.00 - 215,100.00 USD annually
USA, VA, Arlington - 138,300.00 - 187,100.00 USD annually
USA, WA, Seattle - 138,300.00 - 187,100.00 USD annually
The Employee Skilling team, within AWS Skilling and Social Impact (SSI), delivers scalable AI fluency and cloud competency pathways designed to meet every Amazonian at their current skill level. We serve ~1.5M Amazonians — regardless of technical background — by amplifying, connecting, and scaling the learning ecosystem required to meet learners where they are. We are the connective layer between Amazonian learners and the learning ecosystem, operating as the Center of Excellence (COE) for skilling at scale. The Learning Architect is the technical learning design authority for the Employee Skilling team. This role ensures that every program we operate maintains rigor, coherence, and alignment with Amazon standards, while remaining accessible to learners across the full skill spectrum, from a finance analyst exploring AI fundamentals to a solutions architect preparing for AWS Certification. SSI is seeking a Learning Architect who is passionate about making complex learning ecosystems simple and accessible for every learner. You'll partner across SSI and enablement teams to bring a fragmented learning landscape closer to ~1.5M Amazonians — connecting the dots between existing programs, content, and pathways so learners can easily find what they need, when they need it. We're looking for someone who leads through influence and partnership — someone who can work across organizational boundaries to create coherent, progressive skill journeys that serve our Amazonian audience. You know how to leverage what already exists, build bridges between teams, and translate complexity into clarity for the learner.
Key job responsibilities
Pathway Architecture & Design
-Design and maintain end-to-end learning pathways across AI fluency and foundational cloud skills
-Architect progressive skill journeys from awareness to application to validated competency, accommodating non-technical Amazonians through experienced builders pursuing AWS Certification
-Define prerequisite frameworks, entry points, and progression milestones; design blended models combining self-paced content, cohort experiences, and hands-on labs
Program Rigor & Quality Assurance
-Establish learning design standards, assessment frameworks, and competency validation criteria aligned to AWS standards
-Ensure SCORM/xAPI integrations and content distribution support seamless learner experiences
Content Curation & Development
-Curate, sequence, and adapt existing content for internal audiences; develop original materials where gaps exist
-Maintain a content map across the ecosystem, identifying gaps and evaluating external offerings for internal repositioning
Stakeholder Collaboration
-Partner with delivery, business development, and data teams to translate demand signals into learning interventions and define meaningful outcome metrics beyond completion rates
-Advise the Head of Employee Skilling on roadmap priorities based on learner data and skill gap analysis
Innovation & Continuous Improvement
-Evaluate emerging learning technologies and -assessment approaches for applicability at scale
-Iterate on pathway design based on learner feedback, outcome data, and evolving skill requirements
A day in the life
-Review learner progression data across AI fluency and cloud pathways to identify where learners stall, drop off, or need clearer sequencing
-Partner with SSI and enablement teams to align existing AWS content into coherent internal pathway sequences that meet learners where they are
-Evaluate and curate third-party and externally-focused content for internal repositioning, mapping against skill gaps surfaced by data partners
-Collaborate with delivery partners to stitch self-paced digital content, cohort-based experiences, and hands-on labs into blended learning arcs that flow for the learner
About the team
Our mission is to fuel, align, and amplify the good that AWS does in the world. Focusing on education, health, and climate resilience, with an emphasis on AI for Good, we aim to position AWS as the go-to cloud and AI provider for developers and organizations working to transform the world for the better.
ABOUT AWS:
Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic qualifications
- 3+ years of Microsoft Office products and applications experience- 3+ years of with Learning & Development and course facilitation experience
- Bachelor's degree or equivalent in Instructional Design, Educational Technology, Technical Training, Design, or a related field
- Experience in a training role, including technical training
- Experience developing or delivering training programs across multiple sites or regions
Preferred qualifications
- Master's degree or equivalent in Education, Instructional Design, or a related field- Project Management Professional (PMP) or equivalent certification
- Experience with graphic training systems, multimedia content creation, and Learning Management Systems (LMS) administration
- Experience leading training strategy initiatives across large-scale operations and working cross-functionally at senior levels
- Experience mentoring trainers, using data analytics for training effectiveness measurement, and leading change management initiatives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Sunnyvale - 159,000.00 - 215,100.00 USD annually
USA, VA, Arlington - 138,300.00 - 187,100.00 USD annually
USA, WA, Seattle - 138,300.00 - 187,100.00 USD annually