Customer Service Advisor - Technical Support

About the role

We're looking for a passionate and proactive Member Services Executive to be a champion for our members and site users. In this role, you'll deliver outstanding support across multiple channels including phone, email, and live chat, ensuring all queries are resolved promptly and professionally. You'll provide product and technical guidance and collaborate with internal teams including Account Management, Technical Support, Finance, and Compliance to deliver a seamless and exceptional customer e...