Senior Product Manager - Technology
Truelogic · Remote (Mexico City) · Delivery
About the role
About Truelogic
At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.
Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.
By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.
Our Client
Our client is a membership-based community bringing together C-suite leaders, investors, and innovators who are focused on driving business transformation through meaningful discourse, collaboration, and the exchange of ideas. The organization is expanding its digital product capabilities to support more connected, intelligent, and high-value experiences for its members.
Job Summary
Our client is building a next-generation AI product centered on context-aware agent experiences. The platform brings together multi-channel conversations, persistent memory, user identity, action items, and long-running workflows to create intelligent experiences that can understand context and support users over time.
We are looking for a Senior Product Manager who combines strong product judgment, UX thinking, and technical fluency. This person will work at the intersection of product, design, and engineering, translating complex and ambiguous problems into clear product decisions and executable requirements.
The ideal candidate is comfortable discussing LLM behavior, state and data flows, permissions, failure modes, and edge cases with engineers, while also thinking deeply about usability, trust, and the overall user experience.
Responsibilities
Shape the end-to-end product vision, strategy, and user experience for a conversational AI and agent-based product.
Lead product discovery, identify user needs, evaluate opportunities, and prioritize initiatives based on user and business impact.
Translate ambiguous problems and early-stage concepts into clear product requirements, user flows, wireframes, prototypes, and actionable specifications.
Partner closely with engineering to reason through system architecture, LLM behavior, agent memory, identity models, state management, data flows, and technical constraints.
Work through complex edge cases, failure modes, error recovery, permissions, and user-control scenarios to ensure reliable product experiences.
Collaborate with design and engineering to move ideas from discovery through execution and launch.
Conduct and incorporate user research to validate assumptions and inform product decisions.
Write clear, concise product documentation and user-facing product copy when needed.
Make high-judgment tradeoffs between product velocity, usability, technical complexity, and system correctness.
Maintain a strong focus on user trust, privacy, continuity, and the quality of long-term interactions.
Qualifications and Job Requirements
Senior Product Management: Strong experience in product management, including product strategy, discovery, prioritization, and execution.
Product & UX Judgment: Strong understanding of UX and interaction design, with the ability to evaluate user journeys, flows, and product experiences at a high level.
Ambiguity to Execution: Proven ability to take broad, undefined problems and turn them into clear, prioritized, and actionable product requirements.
Wireframing & Prototyping: Ability to create or effectively use wireframes, prototypes, and other lightweight artifacts to communicate and validate product ideas.
Technical Fluency: Strong technical understanding of complex software systems and the ability to collaborate directly with engineers on technical decisions.
AI/LLM Fluency: Ability to discuss LLM behavior, state management, data flows, system behavior, and edge cases with technical teams.
Trust & User Control: Strong product judgment around permissions, privacy, user control, error recovery, reliability, and long-running user interactions.
Product Communication: Excellent written communication skills, with the ability to create clear product requirements, documentation, and product narratives.
Advanced English proficiency, with strong verbal and written communication skills.
Latam based.
Nice to Have / Differentials
Experience building or managing conversational interfaces, AI assistants, agentic products, or workflow automation platforms.
Hands-on experience with front-end technologies such as HTML, CSS, JavaScript, or React.
Formal education or professional experience in Human-Computer Interaction (HCI).
Experience taking zero-to-one products from early concept and discovery through launch.
Experience working in early-stage startups or fast-paced product environments.
Experience with products involving persistent memory, identity, permissions, multi-step workflows, or context-aware experiences.
What We Offer
100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.
Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.
Why You’ll Like Working Here
A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.
Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.
Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.
Apply now!