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Administrative Virtual Assistant

WOW Remote Teams · Remote (United States) · Human Resources

Remote (United States)Full-timeMid

About the role

This is a remote position.

Our client is looking for ahighly organized and communicative Customer Service and Administrative Assistantto join their team on a full-time, fully remote basis. Our client is a prominent player in the landscaping industry, recognized for their significant growth and commitment to quality service in recent years.

Section: Job Description

Responsibilities:

  • Act as the primary point of contact, receiving and processing service requests from both new and existing clients through various channels.

  • Efficiently schedule and coordinate landscaping and mowing services, strategically assigning field teams according to geographic location and availability.

  • Meticulously manage and update the master service calendar to prevent scheduling conflicts and ensure timely job completion.

  • Proactively communicate with clients and field personnel, sending service confirmations and reminders.

  • Monitor the status of all active jobs, tracking completions and promptly addressing any delays or necessary rescheduling.


Requirements

  • Proven experience in a customer support, scheduling, or administrative role.

  • Exceptional verbal and written communication abilities, with a professional and courteous demeanor.

  • Demonstrated capability in calendar management and task coordination.

  • Must be highly organized, detail-oriented, and skilled at prioritizing multiple tasks simultaneously.

Qualifications:

  • Practical familiarity with standard scheduling or CRM platforms (e.g., Google Calendar, Microsoft Excel, or similar software).

  • Previous experience within a service-oriented business, such as landscaping, home services, or a similar field, is a strong advantage.


Benefits

  • Full-time
  • 100% remote position.
  • They offer a competitive compensation package and the opportunity to be an integral part of a dynamic and growing team.

Originally posted on Himalayas