Sr. Strategic Account Manager, EU Wireless
Amazon EU SARL (Spain Branch) - C16 · Madrid, Spain · Buying/Planning
Full-timeSenior
About the role
Are you a seasoned account management professional with deep roots in the Smartphone industry? We're looking for someone with that senior-level experience to lead the EU relationship with one of our biggest and most complex Smartphone's vendors in the Amazon Vendor Services (AVS) program. You'll own the end-to-end account strategy across multiple European marketplaces, act as a consultant to senior vendor stakeholders, and drive measurable long-term growth. This is a dedicated, single-vendor role — not a portfolio.
You'll operate at the intersection of e-commerce strategy, cross-functional leadership, and vendor consulting. That means designing and executing multi-marketplace growth plans, coordinating teams across Advertising, Supply Chain, and Category, and partnering directly with the vendor's Sales and Account Directors. Your technological industry knowledge will be essential as you define success metrics, clear blockers for the account team, and surface new business opportunities that shape the future of our service. Along the way, you'll build EU-wide strategic leadership experience, develop executive-level vendor relationships, and take on org-wide projects that stretch beyond your immediate account.
Key job responsibilities
- Own the end-to-end EU account strategy for a top-tier smartphone vendor, applying your senior account management and industry expertise to design and execute growth plans across multiple marketplaces and categories.
- Coordinate cross-functional teams (Account Managers, Advertising, Supply Chain, Item Data Quality), setting priorities, defining metric goals, and clearing blockers so the account team can execute effectively.
- Lead cross-divisional projects spanning Marketing & Promotions, Selection, and Operational Excellence at vendor level, as well as strategic EU-wide initiatives for the Amazon Vendor Services or Retail organization.
- Build long-term consulting relationships with senior vendor stakeholders (Sales Directors, Account Directors), leveraging your technological background to identify new business opportunities rooted in vendor and customer needs.
- Provide strategic direction for EU workstreams on key vendor priorities, ensuring the right resources and focus are in place to deliver results through the broader team.
A day in the life
Your week balances deep strategic work with high-touch collaboration. You might start the day reviewing performance data across marketplaces to spot trends, then join a call with the vendor's Commercial Director to align on a joint growth initiative. Mid-week, you're leading a cross-functional sync with Advertising, Supply Chain, and local account managers to unblock a promotional plan. Later in the week, you're building the quarterly business review narrative or scoping a new project that could scale across the org.
About the team
We're the EU Wireless Amazon Vendor Services team — a group of senior account managers who operate as strategic consultants to some of the biggest fashion and sports brands on Amazon. Unlike traditional vendor management, this is a paid service: our vendors choose to work with us, which means the bar for quality, trust, and commercial impact is high.
We're investing in how GenAI can transform our work, from automating operational tasks to finding new ways to accelerate vendor growth. If you want to combine strategic account leadership with AI-augmented ways of working, this team is building that future now. We value commercial sharpness and the ability to simplify complexity. If you enjoy operating where strategy meets execution, with real accountability for outcomes, this is the right environment.
- Experience with Excel
- Experience in account management, project/program management, or buying
- Experience using data to influence business decisions
- Experience driving internal cross-team collaboration
- Experience with business analysis and P&L management
- Experience using analytical specific tools such as Google Analytics, SQL or HTML
- Master's degree, or Bachelor's degree in management, business administration, economics, engineering, marketing
- Speak, write, and read fluently in French, Spanish, German or Italian
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
You'll operate at the intersection of e-commerce strategy, cross-functional leadership, and vendor consulting. That means designing and executing multi-marketplace growth plans, coordinating teams across Advertising, Supply Chain, and Category, and partnering directly with the vendor's Sales and Account Directors. Your technological industry knowledge will be essential as you define success metrics, clear blockers for the account team, and surface new business opportunities that shape the future of our service. Along the way, you'll build EU-wide strategic leadership experience, develop executive-level vendor relationships, and take on org-wide projects that stretch beyond your immediate account.
Key job responsibilities
- Own the end-to-end EU account strategy for a top-tier smartphone vendor, applying your senior account management and industry expertise to design and execute growth plans across multiple marketplaces and categories.
- Coordinate cross-functional teams (Account Managers, Advertising, Supply Chain, Item Data Quality), setting priorities, defining metric goals, and clearing blockers so the account team can execute effectively.
- Lead cross-divisional projects spanning Marketing & Promotions, Selection, and Operational Excellence at vendor level, as well as strategic EU-wide initiatives for the Amazon Vendor Services or Retail organization.
- Build long-term consulting relationships with senior vendor stakeholders (Sales Directors, Account Directors), leveraging your technological background to identify new business opportunities rooted in vendor and customer needs.
- Provide strategic direction for EU workstreams on key vendor priorities, ensuring the right resources and focus are in place to deliver results through the broader team.
A day in the life
Your week balances deep strategic work with high-touch collaboration. You might start the day reviewing performance data across marketplaces to spot trends, then join a call with the vendor's Commercial Director to align on a joint growth initiative. Mid-week, you're leading a cross-functional sync with Advertising, Supply Chain, and local account managers to unblock a promotional plan. Later in the week, you're building the quarterly business review narrative or scoping a new project that could scale across the org.
About the team
We're the EU Wireless Amazon Vendor Services team — a group of senior account managers who operate as strategic consultants to some of the biggest fashion and sports brands on Amazon. Unlike traditional vendor management, this is a paid service: our vendors choose to work with us, which means the bar for quality, trust, and commercial impact is high.
We're investing in how GenAI can transform our work, from automating operational tasks to finding new ways to accelerate vendor growth. If you want to combine strategic account leadership with AI-augmented ways of working, this team is building that future now. We value commercial sharpness and the ability to simplify complexity. If you enjoy operating where strategy meets execution, with real accountability for outcomes, this is the right environment.
Basic qualifications
- Knowledge of Microsoft Access or SQL- Experience with Excel
- Experience in account management, project/program management, or buying
- Experience using data to influence business decisions
- Experience driving internal cross-team collaboration
- Experience with business analysis and P&L management
Preferred qualifications
- Experience in e-commerce, retail or advertising, or experience managing teams- Experience using analytical specific tools such as Google Analytics, SQL or HTML
- Master's degree, or Bachelor's degree in management, business administration, economics, engineering, marketing
- Speak, write, and read fluently in French, Spanish, German or Italian
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.