Sr. Supplier Quality Manager, Electromechanical Supplier Quality Management

Amazon Devices is strengthening its electro-mechanical supply chain in China. We are hiring a Senior Supplier Quality Manager (Sr. SQM) to take end-to-end ownership of quality for the embodied robot commodities — including actuator, connector/harness, mechanical parts (vacuum casting, 3D printing, CNN and plastic injection), battery and electronics/PCBA — across a supplier base spanning Mainland China, Taiwan region, and Southeast Asia, supporting device final assembly lines.

This role focuses on four core areas of work:
1). New Product Introduction (NPI) & Supplier Qualification
• Lead new supplier qualification audits and on-site capability assessments (process, capacity, quality systems) across CNC machining, injection molding, vacuum casting, 3D printing, PCBA, cables, batteries, and actuators.
• Evaluate supplier readiness for volume ramp — quality controls, inspection methods, and process capability at increasing volumes
• Drive PPAP management and validate process capability (Cpk/Ppk), high-speed signal integrity, and reliability testing — owning every quality gate before next milestone
• Provide on-the-ground quality support during EVT, DVT, and production builds (readiness checks, in-line monitoring, shipment sign-off)
2). Quality Management & Process Control
• Define the supplier quality framework — assessment criteria, FAI requirements, process control expectations, nonconformance procedures, and corrective action standards
• Establish inspection standards and acceptance criteria per part family (cosmetic standards, dimensional tolerances, material specs, functional test requirements)
• Review and validate supplier process controls — SPC, Cpk, control plans, FMEA, poka-yoke — ensuring adequacy for production volumes
• Verify supplier traceability systems, material certifications, and lot-level documentation
• Manage supplier 5M1E changes, ECN/PCN quality-impact assessments (especially raw-material substitution), and change management for material, process, tooling, or sub-tier changes
3). Nonconformance Resolution & Crisis Response
• Lead supplier nonconformance investigations — drive root cause analysis (8D, 5-Why, fishbone) ensuring corrective actions address true root cause, not just containment
• Manage containment actions (sorting, 100% inspection, hold/release decisions) to protect production while root cause is resolved
• Respond rapidly to line-down events, ship-holds, and customer field issues — driving containment, RCA, and 8D closure, including complex non-reproducible, multi-factor defect escapes
4). Cross-Functional Collaboration & Stakeholder Alignment
• Partner with FATP / IQC teams, US headquarters Hardware R&D, Sourcing, Reliability, etc.
• Drive bidirectional optimization between design and process
• Establish IQC standards, SCAR routing, and escalation paths
• Align inspection methods and acceptance criteria across suppliers and internal teams to ensure consistency from incoming quality through final assembly

Basic qualifications

- Bachelor's degree in mechanical engineering, electrical engineering, material science, physics or equivalent, or Bachelor's degree
- • 8+ years in design, quality management, process engineering or a related role in mechanical molding parts, actuator/motor, connector/harness, PCB/PCBA or battery.
- • 8+ years hands-on experience with CNC machining, injection molding, stamping, plating, 3D print, vacuum casting, SMT or final assembly.
- • Hands-on experience with 8D, PPAP, APQP, FMEA, SPC, MSA (including GR&R).
- • Business-effective English and fluent Mandarin.
- • Hands-on use of AI tools with ability to validate output reliability.

Preferred qualifications

- Master's degree in electrical engineering, computer engineering, or equivalent
- • Certifications: CQE, CRE, Six Sigma Black Belt, ISO 9001 Lead Auditor, IATF 16949 Auditor, or IPC/WHMA-A-620 CIT.
- • Led multiple end-to-end NPI programs (from Prototype to MP); experience with AIAG FMEA (AP rating), Reverse-PFMEA, Attribute MSA.
- • Recognized subject-matter expertise in at least one core manufacturing process (CNC machining, injection molding, stamping, plating, 3D printing, vacuum casting, SMT, or final assembly), with the ability to independently evaluate process capability, challenge supplier technical claims, and drive process optimization on the factory floor.
- • Reliability engineering: HALT/HASS, ALT, Weibull, MTBF; high-reliability / aerospace standards (AS9100D, AS6081, J-STD-001 Space Addendum, MIL-STD-810).
- • Python, SQL, AWS QuickSight or equivalent; fluent prompt-engineering use of generative AI with output verification.
- • Demonstrated ownership of ambiguous, multi-root-cause escapes; on-site experience in Greater China or Southeast Asia; consumer-electronics OEM or connector/cable maker background.

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