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Spanish-Speaking Phone Customer Service Advisor

AetherCore · Remote (Greece) · Customer Service

Remote (Greece)Full-timeJunior

About the role

Cross Border Talents is hiring Spanish-speaking Phone Customer Service Advisors for a remote role in Greece, supporting a leading consumer services project. If you excel at phone-based communication and love helping people, this is the right opportunity for you!

No prior experience is required and you will be provided with initial company-paid training period to better equip you for the job!

Your Responsibilities:

  • Answer inbound calls and assist customers with a variety of requests
  • Provide clear product and service information
  • Resolve customer issues efficiently and empathetically
  • Document customer interactions accurately
  • Collaborate with internal teams to ensure smooth case handling

Requirements:

  • Fluent-level Spanish (C2), spoken and written
  • Strong English (B2)
  • Excellent communication and active listening skills
  • Advanced technical knowledge or ability to learn quickly
  • Available to work flexible shifts

Documents required:

- high school diploma

- birth certificate

- a EU member state citizenship or a valid residence & work permit for Greece

Originally posted on Himalayas